I was looking for a gift to send someone on a secret Santa exchange and as soon as I saw this Arlmont & Co. Balceta 9' Market Umbrella I knew it would be perfect! So cute! Simple and elegant. I bought one for myself and a friend and she loved it. I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Outdoor Shade but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service.